![]() ![]() Press the VIDEO FORMAT button on the remote controller repeatedly until the picture appears correctly.Press STOP - HOME - POP UP/MENU on the remote controller to reset the output video resolution to the lowest resolution.Press the Stop button for more than 10 seconds.Press and hold the Volume - (Volume down) button and the Play button together.Depending on your model, one of the following steps will reset the resolution to the lowest setting: The video output resolution of the Blu-ray Disc player may be set to an option that is not compatible with the TV.NOTE: The location of the Input button on your remote and the number and names of the inputs may be different on your TV. Be sure to check which input on the TV you are connecting to. Press the Input button repeatedly until the correct HDMI input is displayed on the TV. Most TV remotes have an Input button that cycles from one input to the next. Make sure the TV is set to the proper input.Verify that the HDMI cable is securely connected to both the TV and the Blu-ray Disc player.Manuals are posted on your model support page. IMPORTANT: If model-specific information is needed to complete any of these steps, refer to the instructions supplied with the product. ![]() If you are unable to get a picture or if the picture does not come out correctly from the Blu-ray Disc® player using an HDMI® connection, follow these steps to resolve this issue:
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